FAQ

If your questions aren’t answered, please contact us here. We are always happy to help!

What are the delivery charges for orders from the online store?

Our delivery charges depends on your location and it ranges betweeen 1000 to 4000 naira nationwide. Kindly check the delivery and returns page for more details.

Which payment methods are accepted on the online store?

We accept payment through the direct bank transfer method to our business account.

Account Name: MSB HAIR COLLECTION

Account Number: 0097329643

Bank: Diamond Bank. 

We also accept card and bank payments through our secured payment gateway.

 

How long will delivery take?

Delivery normally takes less than 2 to 5 days including Saturdays which depends on your geographic location.

How secure is shopping on our online Platform?

Our website makes use of a Secured Socket Layer (SSL) which ensures that every information transmitted are well protected against every intrusions.

We also have some extra securities measures which are integrated to ensure safe transactions within the platform.

Lastly, every of the activities within this platform are strictly monitored and we can guarantee you a 100% safe shopping within our platform.

What exactly happens after ordering?

Immediately once your order is sent and confirmed, we contact you directly to let you know we have received your order through an email which will be sent to you containing your invoice details. Once payment have been cleared, our representative will contact you to disclose your package delivery details.